01
What to include
Name the product, organization, Workspace, page, expected result, actual result, and approximate time of the issue.
02
Account and access requests
Describe the role or action you expected without sending a password, one-time code, access token, or secret key.
03
Billing and payment requests
Include the visible invoice or payment reference and the affected organization. Do not send complete payment credentials.
04
Protect private information
Remove unrelated participant details from screenshots and include only the minimum information necessary to explain the issue.
05
Send the request
Email support@corsaca.com. The support team will route provider, product, access, billing, privacy, or security questions to the appropriate path.